Skip to main content

Product
Compare Costs
Pricing
Suppliers
Roadmap
Company

Help centre

← Back to ooptify.com

Search the help centre

Getting started

Creating an account
Initial practice setup
Migrating from another platform

Users, roles and permissions

Users, roles and permissions overview

Locations and practitioners

Locations and practitioners overview

Services and pricing

Services and pricing overview

Appointments and calendar

Appointments and calendar overview

Online booking overview

Patient or client records

Patient records overview

Dispensing and inventory

Dispensing and inventory overview

Billing and payments

Billing and payments overview

Xero and accounting

Xero and accounting overview

Communications and reminders

Communications and reminders overview

Reports overview

Integrations overview

Security and privacy

Security and privacy overview

Troubleshooting

Troubleshooting overview

Frequently asked questions

Frequently asked questions overview

Product updates and release notes

Product updates and release notes overview

Contact support

How to contact support

Help centre
/
Troubleshooting

Troubleshooting

Fixes for common problems.

Troubleshooting overview
Guide to troubleshooting in ooptify.

Built for independent optometrists by people just like you.

Product

Features
Everything included
Integrations
Pricing
Migration

Compare

Compare costs
Savings calculator
Try ooptify free

Customers

Resources
Partners
Blog
Help centre

Company

About
Contact
Security

Legal

Privacy
Terms
Cookies
Accessibility

© 2026 ooptify. All rights reserved.